---
title: "Social Media for Business: Frequently Asked Questions"
description: If you are struggling with your current social media – or entertaining the idea of starting a social media strategy here are the Top 5 questions answered.
---

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# Social Media for Business: Frequently Asked Questions

By Issues Ink

We often meet with small- to medium-sized businesses, organizations, and associations to discuss their social media presence and efforts – and we always encourage questions in an attempt to clarify any misunderstanding when it comes to social media marketing.

If you are struggling with your current social media efforts – or entertaining the idea of starting a social media strategy for your business – this article is for you.

We’ve compiled the Top 5 questions that we have received during our most in-depth meetings, and we will address them here.

**Does my business really need to be on social media?**

A rebuttal question: *‘Aren’t you worried you may be missing out on tapping into a new audience to generate leads and valuable customer connections?’*

Social media provides businesses the opportunity to engage with current and potential customers that may you may not know you have. Social media allows companies to have a voice and show the public that your company is willing to listen to them. Social media is also an excellent customer service medium outside of traditional email and phone media.

**What platform will work better for my business?**

No one business is like the other. If you’re a B2B, your target audience may not be using the same platform as a B2C business.

On a B2B perspective, you’re building thought leadership, gathering reviews and educating your audience. Focus on engagement, a two-way dialogue, rather than simply messaging.

**How do I get more followers?**

Focus on quality rather than quantity. When it comes to social media for business, it is better to have 10 engaged followers than 100 non-engaged followers. Focus your efforts on creating quality conversations.

**How will I be able to quantify my efforts?**

During various stages of your business’s social presence, you’ll want to create objectives and goals – you’ll then achieve those goals through various social strategies:

1. Define Goal
2. Identify Tools
3. Decide Approach
4. Execute

Quantifying your efforts will be determined once the objective has been met in the time allotted – it is variable for every business, and every goal.

Do you have any questions that have not been addressed? Ask them below and we’ll answer them in a timely manner.

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